We gladly accept the return of products parts, and accessories that are defective due to defects in manufacturing and/or workmanship for 30 days for new products, parts, or accessories, and 14 days for pre-owned or refurbished products parts, or accessories unless otherwise stated. However, our affiliate sponsors have their own warranty policy which may differ from ours, and we are not bound by their policies. Fulfillment mistakes that we make resulting in the shipment of incorrect product or product not as described not including our affiliate sponsors, will also be accepted for return within 7 days from the date of purchase. New products come with its own manufacturer warranty.
Exclusions and Terms are listed below
The request for authorization is within 30 days for new products, parts or accessories, and 14 days for pre-owned or refurbished products, parts, or accessories of the invoice date.
- All returns must be approved, and accompanied with an RMA number. Please contact us to obtain this number.
- All accessories and packaging; including boxes are undamaged and with the unit in resellable condition.
- All manuals and documentation are unaltered and in resellable condition.
- Unless items are defective or shipped in error, all approved returns are subject to a restocking fee.
- Item sold as-is are non-returnable.
- The customer is responsible for all return shipping charges with an exception where Techland Pro, LLC has made an error by shipping an incorrect item to the customer. In this case, the customer must contact Techland Pro, LLC to obtain a return label. Techland Pro, LLC is not responsible for any products that are lost or damaged in transit during return shipping. Techland Pro, LLC reserves the right to make final discretion.
- If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions on how to return items from your order.
Shipping Time — Orders received will normally ship within 1-2 business days, provided the product ordered is in stock, unless otherwise stated. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement. We cannot guarantee when an order will arrive, unless stated. For faster shipping, we offer shipping services on products at rates for different carriers, please contact us for shipping services. Consider any shipping or transit time offered to you by other parties only as an estimate.
Techland Pro, LLC shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Techland Pro, LLC shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Techland Pro, LLC shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Techland Pro, LLC shall immediately issue a credit to your credit card account in the amount of the incorrect price.